We accept the following payment methods for purchases made on our site:
 

  • Cash On Delivery
  • Postpay
  • VISA credit/debit
  • MASTERCARD credit/debit

 
 

 

Payment must be made in the currency as indicated on your order before you submit it.

 

Cash On Delivery

 

 

Payment By Postpay


3 interest-free monthly payments

  • Sign up in seconds.
    No long forms to fill. You will receive an instant approval decision. Valid for orders up to AED6,000.
  • Split your purchase in 3.
    First payment is processed today. Remaining 2 payments are processed automatically every month.
  • No interest. No fees. 
    Postpay is always interest-free and you only pay for what you purchase.

 

All you need to apply is your debit or credit card. You must be over 18 and a UAE resident. Terms and Conditions apply. You can reach us on support@postpay.io or +971-4215-6555. 

 Your products will be supplied after your payment is cleared.

 
Payment By Credit/Debit Card


If you pay by credit or debit card, you must supply your card details when you place your order.
 
When you place your order, the amount will immediately be deducted from the card & then only the order will be processed. We will not accept your order (and so we will not supply the products to you) until your credit or debit card issuer has authorized the use of your card for payment of the products ordered.
 
We reserve the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.
 
We take all reasonable care to make our site secure and to prevent frauds.

How can we help?

FAQ

General Queries

What currency are the prices do I see in the site?

All prices are in USD.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 2 day production time for your order to ship out, average shipping times are 15-17 days.
Tracking numbers will be updated after your order has been SHIPPED. If you don't have a tracking number after 2 business days, please email us atyannick@valoommedia.com.

I have a question that wasn't answered, can you please help?

Please send us an email to yannick@valoommedia.com and we will be happy to assist you in any way we can. 
We do receive a large number of emails, if you wish to get a prompt response, please attach your order number and address the problem clearly, thanks.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at yannick@valoommedia.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 14 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product, we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no problem! You must cancel your order before it ships.